GC’s Major Guidelines for Picking the Best PACS

Several interesting posts popped up on Auntminnie’s PACS Forum today. Two were related to display software for referring physicians, and two others were related to the log-term archive. In my first response , I spoke about the importance of picking a PACS that featured a single display package that allowed system managers to create individual user profiles by assigning display features through user privileges. I also suggested that the Health System should consider providing the display hardware and IT support for their high volume users, because it would be cheaper in the long run than producing and managing film. In a follow-up response, I flat out stated that as much or more attention should be paid to the display software that is going to be used by the referring physicians as is paid to the display software being used by the radiologists. Failure to win over the referring physicians, especially the surgeons, will surely doom a PACS project.

The first of my responses to the archive issue focuses on using a spinning disk solution for the Disaster Recovery subsystem, and the need for some sophisticated Information Lifecycle Management software in the archive that would make it possible to migrate data from media to media and delete data based on information about the study contained in the DICOM header. In the same article, I couldn’t help but ask the question why anyone would create an exact duplicate of the original image data, if the PACS utilized any proprietary formats. It seems to me that if you are going to invest good money in a DR solution, the second copy should be 100% DICOM and 100% inter-changeable with another PACS. This would eliminate future data migration costs. In a second response, I suggested once again that the time has come to separate the Archive from the PACS. The PACS vendors insistence on using Private Tags and proprietary encoding is blatant vendor lock. It is expensive (data migrations) and it should be stopped.

So here is my simple Guideline for picking the best PACS

1) Distributed server architecture. Each facility gets its own Directory and Data database servers and there is one shared long-term archive. Each facility is self-sufficient, yet there is one consolidated patient folder. The central shared server “aggregates” all of the information from the facility servers. The user doesn’t have to know where to look for any study on any patient in the system.

2) Single master copy of display software, one common GUI, fat client for performance, web-delivered for zero administration. Each user can be granted access to whatever display features and tools they think they need.

3) Software license fee is based on the number of studies under management, NOT the number of users, or the mix of features/tools being assigned.

4) PACS-neutral Archive: guaranteed universal connectivity, ability to morph DICOM Header Tags in order to copy any meta data in Private Tags to Public Tags, no future data migration necessary. If the PACS vendor that ranks the highest in every other category cannot provide this kind of archive, buy the archive from the vendor who can and configure the PACS with a small working cache.

5) Make sure the archive supports a sophisticated ILM strategy, one that migrates data from media to media or deletes data based on information in the DICOM Tags, data transfers have zero impact on the PACS or Archive application server.

There are other important issues and features to be sure, but they pale in significance to these five.

What was the Department of Veteran Affairs Thinking?

I came across a news article today announcing the VA’s plan to establish a Disaster Recovery program for all of their Radiology Departments that had already installed the Philips iSite PACS.

“Royal Philips Electronics has announced an agreement with the Department of Veterans Affairs (VA) to provide disaster recovery services that are dedicated to VA users with Philips iSite. Managed and hosted by Philips, the VA disaster recovery services will provide automated backup of all Philips iSite Radiology image data.”

It is well known that the Philips iSite PACS stores the image data in a proprietary (iSyntax) format. The Philips PACS is not the first PACS to be deployed by the VA and it probably will not be the last. When the time comes to replace the iSite PACS with something else, all of that study data accumulated over the years will have to be migrated to that next system. That is going to cost both time and money.

A shared Disaster Recovery program is a great idea, but why deploy a DR solution that stores another copy of the study data in a proprietary format? It seems to me that the deployment of a Disaster Recovery solution is an excellent opportunity to create a second copy of the data in a PACS-neutral format. Start copying the historical data already stored in the iSite PACS to a Vendor-neutral Enterprise DR (archive) solution. Call it a “pro-active” data migration. Then continue to store all new study data accumulated by iSite to this Vendor-neutral DR solution.

When the time comes for any of the sites to move on to their next PACS, there would be no need to migrate that site’s study data over to the new PACS. A Vendor-neutral archive (server and storage) would be built and loaded with that site’s historical data (in a Vendor-neutral format) and then shipped to the site. This local facility server would interface to whatever new PACS is being deployed. The new PACS would not have to be configured with a long-term archive. There would be no need for the time-consuming and expensive data migration.

A Vendor-neutral Enterprise DR solution could also be shared with all those other VA facilities that do not have Philips iSite PACS. What are those sites suppose to do for their DR solution? How many different DR solutions does the VA want to support? Could it be that all VA facilities will be encouraged to upgrade to the iSite PACS? No doubt that’s the Philips plan.

Don’t misunderstand, I think that iSite is one of the better PACS in the market, but data migration is an inherent problem with changing PACS, in some cases with the next generation PACS of the same vendor (Siemens Magic to Siemens Syngo). It simply doesn’t make sense to build a DR strategy that doesn’t take into account the high probability that some other PACS will be deployed somewhere downstream, and thus require a sizeable data migration project. A sensible plan would take reasonable steps to avoid that problem.

It should not be a matter of money. Hardware is hardware. Granted, the Philips software license for that second copy of the data is probably less than what the Vendor-neutral Enterprise DR software will cost. But the cost of all those future data migration projects would more than likely cover the premium charged for a Vendor-neutral Enterprise DR solution that could be shared by every VA site today.

I’ve written a few other posts on this subject that you might find interesting.

PACS-neutral Enterprise Archive – Who will build it?
Looking for a PACS-neutral DICOM Archive?
An Enhanced DICOM Archive would be the ticket!
PACS Vendors think PACS-neutral Archive is crazy idea
SCAR ’06 Update

If you would like to have a tool to help you estimate the cost and time associated with your future data migration projects, just email me at graycons@well.com and ask for the Migration Prognosticator.

Pay Close Attention to DICOM Conformance

The typical PACS includes its own long-term archive subsystem. While the all-inclusive package will present few if any data compatibility issues with its own components, there may be serious problems when the time comes to exchange data with other systems. The archive that it totally owned by the PACS application is usually only marginally DICOM-conformant. The assumption of the self-contained PACS is that there is very little sharing of study data with other systems. The PACS may respond to a remote DICOM query with minimal data, i.e. the original image pixel data and little else. Presentation States, Key Image Notes, and other key meta data objects associated with the images and created by the radiologist during interpretation may not be forwarded, because the PACS doesn’t treat these as DICOM objects, or it places them in Private Tags, or it uses a proprietary Value Representation (in the tag) to encode the information. Self-contained Radiology PACS are typically very stingy when it comes time to give up their data in a data migration process. The vendors really think of it as their data, and now that the radiology department has decided to leave them for another PACS vendor, the jilted vendor may be reluctant to help in the retrieval and migration of all of the data that really belongs to the health system. This translates to expensive and time consuming data migrations. Study the Archive’s DICOM Conformance statement very carefully. Anything less than full conformance for all data objects and SOP Classes should be addressed in the Contract. Build a technically sound, workable exit strategy in advance.